How to Reset SBI PensionSeva Portal Password Quickly
To reset your SBI PensionSeva password, visit the official portal, click on “Forgot Password,” enter your registered details, verify the OTP, and set a new password.
How to Reset SBI PensionSeva Portal Password: A Step-by-Step Guide
If you are an SBI pensioner using the SBI PensionSeva portal, you might need to reset your password due to security reasons or forgotten credentials. This guide will help you reset your SBI PensionSeva reset password quickly and efficiently.
Steps to Reset SBI PensionSeva Portal Password
Step 1: Visit the SBI PensionSeva Portal
- Open your web browser and go to https://www.pensionseva.sbi.
- Click on the “Login” button at the top right corner.
Step 2: Click on “Forgot Password”
- On the login page, find and click the “Forgot Password” link.
- You will be directed to the password reset page to proceed further.
Step 3: Enter Your Registered Details
- Provide your User ID (registered with the portal).
- Enter your Date of Birth (DOB) as per bank records.
- Provide your Registered Mobile Number.
- Fill in the Captcha Code displayed on the screen.
Step 4: Generate OTP and Verify
- Click on “Generate OTP” to receive a One-Time Password (OTP) on your registered mobile number.
- Enter the OTP received and click “Verify”.
Step 5: Set a New Password
- After successful OTP verification, you will be prompted to create a new password.
- Ensure that your password meets SBI’s security guidelines (e.g., a mix of uppercase, lowercase, numbers, and special characters).
- Re-enter the password to confirm.
Step 6: Login with Your New Password
- Go back to the Login page.
- Enter your User ID and the newly created password.
- Click “Login” to access your SBI PensionSeva account.
Comparison Table: SBI PensionSeva Password Reset (Website vs. Mobile App)
Feature | SBI PensionSeva Website | SBI PensionSeva Mobile App |
---|---|---|
Reset Option | "Forgot Password" on login page | "Forgot Password" in the app |
Required Details | User ID, DOB, Mobile Number | User ID, Account Number |
OTP Verification | Sent to registered mobile number | Sent to registered email or mobile number |
New Password Setup | Set a new password via the portal | Set a new password via the app |
Accessibility | Works on web browsers | Requires app installation |
Support Contact | Available via SBI customer care | Available via SBI customer care |
Resetting SBI PensionSeva Password via Mobile App
Steps to Reset SBI PensionSeva Password via Mobile App:
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Download and Install the App:
- For Android devices, visit the Google Play Store.
- For iOS devices, visit the App Store.
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Open the App:
- Launch the PensionSeva app on your mobile device.
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Navigate to 'Forgot Password':
- On the login screen, tap on the “Forgot Password” link.
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Enter Required Details:
- Input your User ID and Account Number.
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Receive OTP:
- An OTP will be sent to your registered Email ID or Mobile Number.
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Set a New Password:
- Enter the OTP received.
- Create and confirm your new password.
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Login with New Credentials:
- Use your User ID and the newly set password to log in to the app.
Why is my SBI PensionSeva OTP not working?
- Ensure your registered mobile number is active and has network coverage.
- Wait for a short while before requesting a new OTP.
- If the problem continues, reach out to SBI customer service for further assistance.
Common Issues and Troubleshooting
If you face issues while resetting your password, here are some solutions:
- Did not receive OTP? Ensure your registered mobile number is active and has network coverage.
- Forgot User ID? Contact SBI customer support or check your registered email.
- Account locked? Wait for a few hours and try again or contact SBI support.
- Password reset link not working? Clear your browser's cache and cookies, or switch to another browser.
SBI PensionSeva Customer Support
For further assistance, you can contact SBI PensionSeva Helpdesk:
- Toll-Free Number: 1800-11-2211
- Email: support.pensionseva@sbi.co.in
Frequently Asked Questions (FAQs)
What is the fastest way to reset my SBI PensionSeva password?
The fastest way to reset your password is through the official SBI PensionSeva portal or mobile app using the OTP verification method.
1. How long does it take to reset the SBI PensionSeva password?
The process usually takes a few minutes if you have access to your registered mobile number for OTP verification.
2. Can I reset my password without my registered mobile number?
No, the OTP is sent to your registered mobile number. If you don’t have access to it, contact SBI customer support.
3. What should I do if I forget both my User ID and password?
You should first recover your User ID by contacting SBI support and then proceed with the password reset process.
4. Is there any charge for resetting the password?
No, resetting your SBI PensionSeva password is free of cost.
5. What should I do if my account gets locked after multiple failed attempts?
If your account is locked due to multiple incorrect password attempts, wait for a few hours and try again or contact SBI customer support for assistance.
6. Is it safe to reuse my old password after resetting it?
No, for security reasons, it is advisable to use a new and strong password different from your previous ones.
Conclusion
Resetting your SBI PensionSeva reset password is a simple process that ensures secure access to your pension-related details. By following the steps mentioned above, you can easily regain access to your account and continue managing your pension services seamlessly.
For more SBI PensionSeva guides, stay tuned to our website!